[Elsnet-list] FW: Voice User Interface designer at lastminute.com
jdw at alumni.princeton.edu
Fri May 6 15:02:54 CEST 2005
I offered to fwd along for a friend at lastminute.com -- follow URL below
for applications instructions.
In addition to a vast on-line business, Lastminute.com also has a large and
growing telephone-based business which makes extensive use of speech
They're looking for a voice user interface (VUI) designer to work at their
headquarters in central London.
Feel free to fwd to others who might be interested.
Details are here: http://tinyurl.com/dhacs (and are also copied below)
The new member will have responsibility for the design of hi-quality
telephone-based speech recognition systems receiving 100,000s of calls a
year. Working with outstanding team of engineers and analysts developing
world-leading applications in voice-automation including several
world-firsts with tools and opportunities for innovation and business impact
second to none.
Main Duties Involve:
. Work closely with diverse groups to gather and prioritise requirements
. Design Voice User Interface for telephone-based speech recognition systems
. Work closely with software developers & specialized tools
. Analysis of traffic statistics, application logs and customer feedback
. Perform usability testing of speech recognition systems
. Direct voice actors/actresses in recording studio
. Create & tune speech recognition grammars
. Assist in management of project schedules and status updates to management
. Maintaining awareness of best-practice in VUI design
Candidates should have 2 or more years working in field of website and
telephony usability and application design and ideally have some experience
with speech recognition technologies.
Interested candidates should apply online here: http://tinyurl.com/dhacs
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