[Elsnet-list] job advertisement: senior researcher /computational
Victoria Ávila Navarro
victoria.avila.navarro at q-go.com
Fri Mar 16 13:48:53 CET 2007
Senior Researcher/Computational Linguist
In this function you are responsible of the design, implementation and test of new functionalities for the Q-go software. Besides this you will do the necessary research for application extensions and for the development of new products. You will have contact with universities, research institutes and R&D departments of commercial companies.
* Academic education in Computational Linguistics
* At least 2 years experience in C/C++ programming
* Preferred several years experience in Information Retrieval and Computational Linguistic work field
Q-go was founded in 1999 and has developed into a European provider of Online Marketing & Self-Service solutions. Banks, (healthcare) insurers, pension companies, telecoms companies and supply chain service providers use these solutions in their online marketing and support service to reduce their overheads.
Q-go's intelligent, language technology-based software ensures that customers find a direct answer to all their questions when they visit a company's website. This makes it just as easy for customers to ask questions via the website as it is by phone or when talking to an adviser. They get answers that are at least as complete and of the same quality as a call centre could provide ... except it's easier, faster and cheaper.
The Q-go application is the result of over 80 man-years of research by specialists in the field of natural language processing. This is a process of on-going improvement, evidenced by the fact that Q-go spends 40% of its revenue on R&D. All our advisers and partners are specialists in the area of online customer contact.
Q-go's head office is based in Amsterdam. There are also local offices in Munich, Barcelona and Madrid.
Email: victoria.avila.navarro at q-go.com
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